{"id":1227,"date":"2023-12-06T05:03:59","date_gmt":"2023-12-06T05:03:59","guid":{"rendered":"https:\/\/cherub-systems.de\/?page_id=1227"},"modified":"2025-01-12T22:21:32","modified_gmt":"2025-01-12T20:21:32","slug":"allgemeine-geschaeftsbedingungen","status":"publish","type":"page","link":"https:\/\/cherub-systems.de\/en\/allgemeine-geschaeftsbedingungen\/","title":{"rendered":"General terms and conditions of business"},"content":{"rendered":"<style>.elementor-1227 .elementor-element.elementor-element-4ab911e > .elementor-container{min-height:400px;}.elementor-1227 .elementor-element.elementor-element-4ab911e > .elementor-container > .elementor-column > .elementor-widget-wrap{align-content:center;align-items:center;}.elementor-1227 .elementor-element.elementor-element-4ab911e:not(.elementor-motion-effects-element-type-background), .elementor-1227 .elementor-element.elementor-element-4ab911e > .elementor-motion-effects-container > 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0px;}.elementor-1227 .elementor-element.elementor-element-ab7d588 .elementor-heading-title{font-size:20px;}.elementor-1227 .elementor-element.elementor-element-ab7d588 > .elementor-widget-container{margin:0px 0px 0px 0px;}.elementor-1227 .elementor-element.elementor-element-5a770b1{padding:20px 10px 20px 10px;}}<\/style>\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1227\" class=\"elementor elementor-1227\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4ab911e elementor-section-height-min-height elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"4ab911e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a7ef6bb\" data-id=\"a7ef6bb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ab7d588 de_scroll_animation_no elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"ab7d588\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">General terms and conditions of business<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5a770b1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5a770b1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9e1f27c\" data-id=\"9e1f27c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a5ed9cc de_scroll_animation_no elementor-widget elementor-widget-text-editor\" data-id=\"a5ed9cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"page\" title=\"Page 1\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><span style=\"text-decoration: underline;\"><strong><span style=\"font-size: 11pt; font-family: Arial;\">General terms and conditions of cherub-Systems UG (limited liability) for the managed services area <\/span><\/strong><\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'Arial'; font-weight: bold;\">\u00a7 1 General and scope <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">Die folgenden Allgemeinen Gescha\u0308ftsbedingungen (AGB) gelten fu\u0308r alle Gescha\u0308ftsbeziehungen zwischen dem Kunden und der cherub-Systems UG (haftungsbeschra\u0308nkt), Kaiser-Joseph-Str. 254, 79098 Freiburg im Breisbau (im Folgenden: cherub-Systems UG), im Bereich Managed Services. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">Customers of cherub-Systems UG and within the meaning of these General Terms and Conditions can only be entrepreneurs, clubs and associations. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">According to Section 14 of the German Civil Code (BGB), an entrepreneur within the meaning of the General Terms and Conditions is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction with cherub-Systems UG, acts in the exercise of their commercial or independent professional activity. A legal partnership is a partnership that has the ability to acquire rights and incur liabilities. A customer who represents a public special fund is also considered an entrepreneur in this sense. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'Arial'; font-weight: bold;\">\u00a7 2 Subject of the contract <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">(1) cherub-Systems UG provides services in the area of \u200b\u200bmanaged services. As part of this offer, cherub-Systems UG offers the customer various service packages, by means of which, depending on the selected scope, the customer's IT systems or PC workstations are monitored and\/or backups of the systems are created via remote maintenance after the obligatory installation of remote maintenance software become. Depending on the service package selected, the system is monitored with regard to the basic functions of the systems and software, automatic updates of security-relevant updates to the agreed software solutions (e.g. office programs, Internet browser, operating system) are carried out, monitoring reports are evaluated by system technicians and recommendations for action are given and\/or in accordance with what is specified in the offer Schedule backups of systems created. Depending on the corresponding service package, user support and the manual reworking of the security updates to be carried out may also be part of the contract. <\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 2\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">The subject of the contract is therefore managed services from cherub-Systems UG within the scope of the service package selected and commissioned by the customer, the specific scope of which is stated in the offer. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">Ordering the service packages requires the setup of the client software necessary to provide the managed services. Unless otherwise agreed in the offer, the customer must install the client software necessary to carry out the managed services on the contractual IT systems themselves and ensure that these systems can be accessed via the Internet to carry out the services of cherub-Systems UG. If cherub-Systems UG wishes to set up the client software differently from what is offered by cherub-Systems UG, cherub-Systems UG is entitled to invoice the customer for these activities at cost in accordance with the current cherub-Systems UG price list. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">Before commissioning and choosing the respective service package, the customer is obliged to ensure that the customer's IT systems meet the specifications of cherub-Systems UG for managed services. The system requirements can be viewed at the following URL: <\/span><\/p>\n<p><a href=\"https:\/\/cherub-systems.de\/en\/\">Link : https:\/\/cherub-systems.de\/<\/a><\/p>\n<\/div>\n<div class=\"column\">\n<p><span style=\"font-size: 11.000000pt; font-family: 'Arial'; font-weight: bold;\">\u00a7 3 Conclusion of contract <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">The contract is concluded through individual communication, whereby cherub-Sytems UG usually sends the customer an individual offer, which the customer can accept by sending a declaration of acceptance. If the offer is sent electronically, the customer can accept it using the \u201cOpen\u201d button in the email and then the \u201cAccept offer\u201d button and the subsequent \u201cOrder\/Buy\u201d button. If the button labels differ, but essentially mean the same process, this also counts as acceptance. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'Arial'; font-weight: bold;\">\u00a7 4 Services of cherub-Systems UG <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">(1) cherub-Systems UG provides the customer with the contractually agreed service within the scope of the selected service package as set out in the offer <\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 3\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">Scope of services available. The contractually agreed IT systems are monitored via remote maintenance and remote monitoring. Against this background, the software necessary for the provision of the service, which was installed as part of the initial setup, may not be removed by the customer. It must also be ensured that the PC workstation covered by the contract is connected to the Internet. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">If user support is included in the service package ordered, cherub-Systems UG will provide the customer with a hotline for telephone user support Monday to Friday during cherub-Systems UG office hours from 9:00 a.m. to 5:00 p.m. Public holidays in Baden-W\u00fcrttemberg are excluded. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">The monthly support times for user questions that may be included in the service packages are available to the customer in the respective calendar month to the contractually agreed extent. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">Support services that are not part of the contractually agreed service package can be ordered separately by the customer and will be billed to the customer by cherub-Systems UG based on the currently valid price list of cherub-Systems UG. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">If the creation of backups is agreed as part of the contracted services, the backups will be created on the customer's IT systems at the frequency specified in the offer and daily - usually at night - provided that the customer's IT systems can be reached the Internet is permanently guaranteed, transferred to the data storage specified by cherub-Systems UG in the offer. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'Arial'; font-weight: bold;\">\u00a7 5 Obligations of the customer <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">(1) The customer is obliged to coordinate any intended subsequent changes to the contractual IT systems, which may have an impact on the contractual services of cherub-Systems UG, with cherub-Systems UG before making the changes. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">(2) In the event of failures of hardware or software applications that are the subject of the managed services contract, the customer must inform cherub-Systems UG immediately, unless cherub-Systems UG has already recognized this during monitoring. <\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 4\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">(3) The customer undertakes to comply with the manufacturer's applicable operating conditions as well as the product-specific specifications of the respective hardware and software components. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">4) The customer ensures that regular backups of the contractual PC workstations are carried out, unless the creation of backups by cherub-Systems UG is part of the contractual managed services. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">(5) The customer immediately removes harmful computer programs and files of any kind as well as data carriers or other components of the IT system and other attachments if cherub-Systems UG considers this to be necessary to maintain system integrity and requests the customer to do so. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'Arial'; font-weight: bold;\">\u00a7 6 Contract term \/ termination <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">(1) The contract comes into force upon conclusion of the contract. Unless otherwise agreed, the minimum contract term is 12 months. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">(2) The contractual relationship can be terminated by either party at the earliest upon expiry of the contractually agreed minimum contract term with one month's notice. If the contract is not terminated, it will be extended by the contractually agreed minimum term and can be terminated with one calendar month's notice to the end of the respective term. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">(3) The right of each contracting party to terminate the contract without notice for good cause remains unaffected. Termination without notice requires in any case that the other party is warned in writing or in text form and asked to eliminate the alleged reason for termination without notice within a reasonable period of time. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'Arial'; font-weight: bold;\">\u00a7 7 Hourly quotas for user support <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">(1) The customer is entitled to user support, provided this is included as part of the selected service package or offer. This can be used within the agreed monthly hourly quota at cherub-Systems UG. <\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 5\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">(2) The user support services provided by the customer by telephone within the agreed hourly quota are provided without any special agreement within the service hours of cherub-Systems UG, Monday to Friday from 9:00 a.m. to 5:00 p.m. Public holidays in Baden-W\u00fcrttemberg are excluded. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">(3) Additional hours are possible within the capacity of cherub-Systems UG after consultation with the customer and must be paid for separately in accordance with the current price list of cherub-Systems UG. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">(4) An agreed monthly hourly quota for user support must be paid in full by the customer even if the number of hours used as the basis for this flat rate has not been used by the customer. In this case, the monthly payments or hourly quotas cannot be credited to the next month. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'Arial'; font-weight: bold;\">\u00a7 8 Remuneration <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">(1) The contractually agreed fees are plus the statutory VAT of the Federal Republic of Germany. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">(2) Unless a fixed monthly hourly quota has been agreed between the customer and cherub-Systems UG, the agreed hourly quota has been exceeded according to a separate agreement or other services have been commissioned by the customer which are not included in the respective service package or offer the billing of these additional services by cherub-Systems UG according to their current price list. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">(3) The agreed fees for the services will be invoiced by cherub-Systems UG on a monthly basis in advance. Other services are invoiced separately by cherub-Systems UG. <\/span><\/p>\n<\/div>\n<\/div>\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">(4) Invoices from cherub-Systems UG are due within 10 days <\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 6\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">Invoice due for payment. <\/span><\/p>\n<\/div>\n<\/div>\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">(5) In the event of late payment, the statutory provisions apply. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'Arial'; font-weight: bold;\">\u00a7 9 Obligation of confidentiality <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">When providing the service, cherub-Systems UG will process data received from the customer exclusively in accordance with the customer's instructions and will not use or process it in any other way. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">cherub-Systems UG undertakes to maintain confidentiality from everyone about all internal processes as well as about the tasks and projects assigned to cherub-Systems UG. This obligation shall survive termination of this Agreement. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'Arial'; font-weight: bold;\">\u00a7 10 Limitation of liability <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">In principle, cherub-Systems UG is only liable in cases of intent and gross negligence. cherub-Systems UG is also liable for negligent breach of obligations if this results in injury to life, body or health or if a guarantee or claims under the Product Liability Act are affected. cherub-Systems UG is also liable for the negligent violation of obligations, the fulfillment of which is essential for the proper execution of the contract, the violation of which endangers the achievement of the purpose of the contract and on whose compliance the customer regularly relies. In the latter case, however, cherub-Systems UG is not liable for unforeseeable damage that is not typical for the contract. cherub-Systems UG is not liable for slightly negligent breaches of other obligations. The above limitations of liability also apply to vicarious agents of cherub-Systems UG. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'Arial'; font-weight: bold;\">\u00a7 11 Final provisions <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">(1) Only German law applies to this contract, excluding the UN Convention on Contracts for the International Sale of Goods. <\/span><\/p>\n<\/div>\n<\/div>\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">(2) If the customer is a merchant within the meaning of the Commercial Code, a legal entity of <\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 7\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">public law or a special fund under public law, the place of jurisdiction for all disputes arising from or in connection with this contract is the court with material and local jurisdiction for the registered office of cherub-Systems UG. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">cherub-Systems UG remains entitled to file or initiate legal proceedings at the customer's general place of jurisdiction. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT';\">(3) If a clause of this contract is ineffective, the validity of the other clauses of this contract remains unaffected. <\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 8\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><span style=\"text-decoration: underline;\"><span style=\"font-size: 12.000000pt; font-family: 'Arial'; font-weight: bold;\">General terms and conditions of cherub Systems UG (limited liability) for services in the area of \u200b\u200bsystem support <\/span><\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'Arial'; font-weight: bold;\">\u00a7 1 General and scope <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">The following General Terms and Conditions (GTC) apply to all business relationships between the customer and cherub-Systems UG (limited liability), Z\u00e4hringer Str. 367a, 79108 Freiburg im Breisgau (hereinafter: cherub-Systems UG), in the area of \u200b\u200bsystem support. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">Customers of cherub-Systems UG and within the meaning of these General Terms and Conditions can only be entrepreneurs, clubs and associations. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">According to Section 14 of the German Civil Code (BGB), an entrepreneur within the meaning of the General Terms and Conditions is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction with cherub-Systems UG, acts in the exercise of their commercial or independent professional activity. A legal partnership is a partnership that has the ability to acquire rights and incur liabilities. A customer who represents a public special fund is also considered an entrepreneur in this sense. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'Arial'; font-weight: bold;\">\u00a7 2 Subject of the contract <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(1) cherub-Systems UG provides services in the area of \u200b\u200bsystem support for the IT system operated in-house by the customer. The subject matter of the contract is the hardware and software components of the customer's IT system that are contractually agreed between the parties and are therefore included in the system support contract. The specific scope of system support services results from the individual agreement between the customer and cherub-Systems UG. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(2) Before the start of the service obligation, cherub-Systems UG carries out an initial inspection for devices that were not delivered by itself or for devices that have remained with the customer for more than three months without support. The devices must comply with the specifications of the respective manufacturer. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'Arial'; font-weight: bold;\">\u00a7 3 Services of cherub-Systems UG <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(1) cherub-Systems UG enables the customer to report system malfunctions by email. Alternatively, the customer can use a hotline to report system problems from Monday to Friday during office hours from 9:00 a.m. to 5:00 p.m. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(2) The arrival and departure of cherub-Systems UG for on-site appointments will be billed separately. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(3) System support, client installation (workstation, user workstation) &amp; outage maintenance (maintenance and repairs) within the applicable response times are invoiced at the agreed hourly rate. <\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 9\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<ol style=\"list-style-type: none;\">\n<li><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">a) &nbsp;Die Systembetreuung umfasst die Wartung und Betreuung. Die Wartung erfolgt mit dem Ziel, um eventuelle Ausfa\u0308lle durch Fru\u0308herkennung zu vermeiden. <\/span><\/li>\n<li><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">b) &nbsp;Die Instandsetzung bei auftretenden Hard- oder Softwareproblemen beinhaltet die telefonische Hilfestellung, Fehlerlokalisation, Reparatur, Funktionstest nach Reparatur sowie die Vor-Ort-Zeit des Technikers. <\/span><\/li>\n<li><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">c) &nbsp;IT-Betriebssto\u0308rungen werden soweit mo\u0308glich durch telefonische Hilfestellung der cherub-Systems UG beseitigt. <\/span><\/li>\n<li><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">d) &nbsp;Falls im Rahmen der Wartung oder Instandsetzung zwingende technische A\u0308nderungen entsprechend den Herstellerangaben festgestellt werden, sind auch dieser Bestandteil der Wartung und Instandsetzung. Soweit dadurch Bauteile erga\u0308nzt oder ausgetauscht werden mu\u0308ssen, ist hierfu\u0308r ein gesonderter Auftrag erforderlich. <\/span><\/li>\n<li><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">e) &nbsp;Bei Softwareausfa\u0308llen setzt sich die cherub-Systems UG mit den Softwareherstellern in Verbindung, und u\u0308bermittelt die Fehlerbeschreibung, unterstu\u0308tzt den Hersteller bei der Diagnose und Fehlerbehebung, soweit dies durch die cherub-Systems UG realisierbar ist. <\/span><\/li>\n<li><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">f) &nbsp;Die Wartung und Instandsetzung umfasst nicht: die Beseitigung von Sto\u0308rungen, die durch ho\u0308here Gewalt, a\u0308u\u00dfere Einwirkung, Verschulden des Kunden (Um- oder Anbauten, Anwendungsfehler, Konfigurationsfehler, unzureichende (fehlerhafte bzw. nicht geeignete) Software (z.B. Fehler im Quellcode von Software, Softwarekonflikte, Virenbefall etc.) oder Einwirkung Dritter entstanden sind. Nicht inbegriffen sind ferner der Ersatz von Verbrauchsmaterial und Verschlei\u00dfteilen sowie der Abbau und\/oder die Aufstellung von Gera\u0308ten bei einem Umzug. <\/span><\/li>\n<\/ol>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(4) An on-site appointment can also become part of the system support contract; depending on the customer's wishes, this will be recorded in the offer. <\/span><\/p>\n<ol style=\"list-style-type: none;\" start=\"5\">\n<li><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(5) &nbsp;EDV-Organisation<br>\u2013 cherub-Systems UG informs the customer about the need for hardware upgrades, upcoming renewals or updates <\/span><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">Hardwareaufru\u0308stungen, anstehenden Erneuerungen bzw. Updates <\/span><\/li>\n<li><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(6) &nbsp;Notfall-User &amp; Netz-Support (im Rahmen der festgelegten Reaktionszeit), <\/span><\/li>\n<\/ol>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">\u2013 cherub-Systems UG will contact the customer within the specified response time, analyze the problem and <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">try to fix this or provide the user with assistance! <\/span><\/p>\n<ol style=\"list-style-type: none;\" start=\"7\">\n<li><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(7) &nbsp;Mitarbeiterbetreuung am Arbeitsplatz<br>- Customer employees can take advantage of cherub-Systems UG's remote support via email or telephone <\/span><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">assistance. <\/span><\/li>\n<li><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(8) &nbsp;sonstige Beratungsleistungen der cherub-Systems UG <\/span><br><ul style=\"list-style-type: disc;\">\n<li style=\"font-size: 12.000000pt; font-family: 'SymbolMT';\" class=\"translation-block\">Advice on system optimization and integration of additional system components.<\/li>\n<li style=\"font-size: 12.000000pt; font-family: 'SymbolMT';\" class=\"translation-block\">Advice on virus protection and protecting the system from external data attacks.<\/li>\n<li style=\"font-size: 12.000000pt; font-family: 'SymbolMT';\" class=\"translation-block\">Advice on innovations in system components, especially system software updates and device drivers<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 10\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">cherub-Systems UG determines the procedure, details and means of providing the service within the scope of the subject matter of the contract on its own responsibility, unless the customer expressly gives cherub-Systems UG specialist instructions based on the tasks. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'Arial'; font-weight: bold;\">\u00a7 4 Obligations of the customer <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(1) The customer is obliged to notify cherub-Systems UG in writing of any subsequent changes in the type, scope or timing of maintenance or repairs in a timely manner so that execution is possible. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(2) In the event of failures of hardware or applications that are the subject of the system support contract, the customer must inform cherub-Systems UG immediately, unless cherub-Systems UG has already recognized this. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(3) The customer undertakes to comply with the manufacturer's applicable operating conditions as well as the product-specific specifications of the respective hardware and software components. Consumables and data carriers must correspond to the manufacturer's specifications. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(4) The customer backs up his digital data regularly, at the latest before the service begins with cherub-Systems UG. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(5) Interventions (opening, etc.) as well as malfunctions on the devices being serviced must be reported to cherub-Systems UG immediately within the contractually agreed service times (duty to mitigate damage). For this purpose, the customer has, among other things, the ticket system operated by cherub-Systems UG for this purpose. If there are doubts about the compatibility of the hardware or software to be used, cherub-Systems UG must be informed before use. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(6) Changes to the respective device location must be reported to cherub-Systems UG in writing or in text form for the purpose of a new initial inspection. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(7) The customer reports malfunctions to the persons named in the contract as contact persons at cherub-Systems UG with the necessary information for proper repair. To the extent reasonable, the customer determines the malfunction and its cause. He follows the telephone instructions from cherub-Systems UG. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(8) cherub-Systems UG enables the customer to carry out maintenance, repair or care measures via remote maintenance via an online connection. To do this, the customer creates the necessary technical requirements and provides a connection for this purpose. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(9) The customer grants cherub-Systems UG access to its business premises and the IT system(s) for maintenance work and provides cherub-Systems UG with the necessary passwords to carry out the work. cherub-Systems UG will invoice the customer for costs that arise due to the customer's lack of cooperation in accordance with the current price list. <\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 11\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">The customer undertakes to provide cherub-Systems UG with competent contact persons for questions. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(10) The customer immediately removes harmful computer programs and files of any kind as well as data carriers or other components of the IT system and other attachments if cherub-Systems UG considers this to be necessary to maintain system integrity and requests the customer to do so. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'Arial'; font-weight: bold;\">\u00a7 5 Service times\/response times <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">Unless different response times have been agreed between the customer and cherub-Systems UG, cherub-Systems UG will respond to the customer's fault reports within 24 hours, Monday to Friday. Reaction means that cherub-Systems UG will contact the customer to first clarify the cause of the operational disruption based on information from the customer and then resolve the disruption as quickly as possible. Unless otherwise agreed, a response to fault reports will only take place within the service hours of cherub-Systems UG, Monday to Friday from 9:00 a.m. to 5:00 p.m. Public holidays in Baden-W\u00fcrttemberg are excluded. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'Arial'; font-weight: bold;\">\u00a7 6 Contract term\/termination <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(1) The contract comes into force when it is signed by both parties. The minimum contract term results from the parties\u2019 individual contractual agreement. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(2) The contractual relationship can be properly terminated by both parties at the earliest at the end of the contractually agreed minimum contract term with a notice period of 3 calendar months. Unless the contract is terminated, the contract is extended by a further 12 months and can be terminated with 3 calendar months' notice to the end of the term. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(3) The right of each contracting party to terminate the contract without notice for good cause remains unaffected. Termination without notice requires in any case that the other party is warned in writing or in text form and asked to eliminate the alleged reason for termination without notice within a reasonable period of time. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'Arial'; font-weight: bold;\">\u00a7 7 Hourly quotas <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(1) The customer is entitled to system support services to the extent of the agreed monthly hourly quota, which the customer can access from cherub-Systems UG. <\/span><\/p>\n<\/div>\n<\/div>\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(2) Those that can be accessed by the customer within the agreed hourly quota <\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 12\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">System support hours are provided without special agreement within the service hours of cherub-Systems UG, Monday to Friday from 9:00 a.m. to 5:00 p.m. Public holidays in Baden-W\u00fcrttemberg are excluded. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(3) The operating times are documented by service reports. The reports serve as proof of performance and as a basis for billing. Additional hours are possible after consultation with the customer and must be paid for separately in accordance with the current price list of cherub-Systems UG. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(4) An agreed monthly hourly quota must be paid in full by the customer even if the number of hours used as the basis for this flat rate has not been used by the customer. In this case, the monthly payments cannot be credited to the next month, although the unused hours can be credited to a maximum of 2 subsequent months. If the unused hours are not taken into account within the following two months, they will expire without the customer being entitled to a refund. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'Arial'; font-weight: bold;\">\u00a7 8 Remuneration <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(1) The contractually agreed fees are plus the statutory VAT of the Federal Republic of Germany. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(2) Unless a fixed monthly hourly quota has been agreed between the customer and cherub-Systems UG or the agreed hourly quota has been exceeded as agreed, the services of cherub-Systems UG will be billed according to their current price list. Billing is based on time intervals of 15 minutes each, with 15 minutes corresponding to one work value (AW). However, at least one work value is calculated per order. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(3) Monthly hourly quotas are invoiced monthly in advance by cherub-Systems UG. Other services are invoiced separately by cherub-Systems UG. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(4) Invoices from cherub-Systems UG are due for payment within 10 days of the invoice being issued. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(5) In the event of late payment, the statutory provisions apply. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'Arial'; font-weight: bold;\">\u00a7 9 Obligation of confidentiality <\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 13\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">When providing the service, cherub-Systems UG will process data received from the customer exclusively in accordance with the customer's instructions and will not use or process it in any other way. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">cherub-Systems UG undertakes to maintain confidentiality from everyone about all internal processes as well as the tasks and projects assigned to it. This obligation shall survive termination of this Agreement. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'Arial'; font-weight: bold;\">\u00a7 10 Limitation of liability <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">In principle, cherub-Systems UG is only liable in cases of intent and gross negligence. cherub-Systems UG is also liable for negligent breach of obligations if this results in injury to life, body or health or if a guarantee or claims under the Product Liability Act are affected. cherub-Systems UG is also liable for the negligent breach of obligations, the fulfillment of which is essential for the proper execution of the contract, the breach of which endangers the achievement of the purpose of the contract and on whose compliance the customer regularly relies. In the latter case, however, cherub-Systems UG is not liable for unforeseeable damage that is not typical for the contract. cherub-Systems UG is not liable for slightly negligent breaches of other obligations. The above limitations of liability also apply to vicarious agents of cherub-Systems UG. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'Arial'; font-weight: bold;\">\u00a7 11 Final provisions <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(1) German law applies to this contract. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(2) The exclusive place of jurisdiction for all disputes arising from the contractual relationship between the customer and cherub-Systems UG is Freiburg im Breisgau, provided the customer is a merchant. <\/span><\/p>\n<p><span style=\"font-size: 12.000000pt; font-family: 'ArialMT2';\">(3) If a clause of this contract is ineffective, the validity of the other clauses of this contract remains unaffected. <\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 14\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><span style=\"text-decoration: underline;\"><span style=\"font-size: 11.000000pt; font-family: 'Arial'; font-weight: bold;\">General terms and conditions of cherub-Systems UG (limited liability) for the sale of hardware and software <\/span><\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'Arial'; font-weight: bold;\">\u00a7 1 General and scope <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT3';\">(1) The following General Terms and Conditions (GTC) apply to all business relationships between the customer and cherub-Systems UG (limited liability), Z\u00e4hringer Str. 367a, 79108 Freiburg im Breisbau (hereinafter: cherub-Systems UG), in the area of \u200b\u200bsales of hardware and software by cherub-Systems UG. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT3';\">(2) Customers of cherub-Systems UG and within the meaning of these General Terms and Conditions can only be entrepreneurs, clubs and associations. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT3';\">According to Section 14 of the German Civil Code (BGB), an entrepreneur within the meaning of the General Terms and Conditions is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction with cherub Systems UG, acts in the exercise of their commercial or independent professional activity. A legal partnership is a partnership that has the ability to acquire rights and incur liabilities. A customer who represents a public special fund is also considered an entrepreneur in this sense. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'Arial'; font-weight: bold;\">\u00a7 2 Subject of the contract <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT3';\">The subject of the contract is the sale of hardware and software to the customer. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'Arial'; font-weight: bold;\">\u00a7 3 Prices\/Payment\/Delay <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT3';\">(1) All prices are in euros plus the statutory VAT of the Federal Republic of Germany and plus any shipping or delivery costs. Unless this has been agreed separately, the prices do not include assembly, commissioning and on-site instruction. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT3';\">(2) cherub-Systems UG will invoice the customer for the contractually owed purchase price, unless otherwise agreed in the contract, at the latest upon receipt of the goods. cherub Systems UG is entitled to make the order and, if necessary, delivery of goods dependent on payment in advance. The invoices are due for payment immediately and must be paid to cherub-Systems UG within 10 days without deductions, unless cherub-Systems UG expressly grants discounts. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT3';\">(3) If the customer defaults on the payment of due invoices, the customer is obliged to pay default interest at the statutory rate, unless the customer proves that the interest loss incurred by cherub-Systems UG is lower. The assertion of further claims for default by cherub-Systems UG is not possible <\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 15\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT3';\">excluded. <\/span><\/p>\n<\/div>\n<\/div>\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><span style=\"font-size: 11.000000pt; font-family: 'Arial'; font-weight: bold;\">\u00a7 4 Delivery <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT3';\">(1) Force majeure, war, terrorism, suspected terrorism, riots, strikes, lockouts, disruption of raw material and energy supplies or other events that cherub-Systems UG cannot avert despite exercising reasonable care and prevent the provision of the service release cherub -Systems UG from the delivery and service obligation for the respective duration of these disruptive events. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT3';\">(2) The shipment requested by the customer is carried out exclusively at the customer\u2019s risk. If this is desired by the customer, shipping can be carried out with transport insurance if the customer covers the costs. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'Arial'; font-weight: bold;\">\u00a7 5 Warranty <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT3';\">The statutory warranty provisions apply, which are limited as follows: <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT3';\">(1) If the purchase is a commercial transaction for both parties, the customer must inspect the goods immediately upon receipt, to the extent that this is possible in the normal course of business, and, if a defect becomes apparent, notify cherub-Systems UG immediately . If the customer fails to report this, the goods are deemed to have been approved, unless there is a defect that was not apparent during the inspection. Otherwise, Sections 377 ff. of the German Commercial Code (HGB) apply. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT3';\">(2) The warranty period is one year from the transfer of risk. The shortened deadline does not apply to: <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT3';\">a) for attributable culpable damage resulting from injury to life, body or health and for other damage caused intentionally or through gross negligence; <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT3';\">b) to the extent that cherub-Systems UG fraudulently concealed the defect or assumed a quality guarantee for the goods; <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT3';\">c) in the case of statutory recourse claims to which the customer is entitled in connection with defect rights against cherub-Systems UG. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT3';\">d) for goods that have been used for a building in accordance with their normal use and have caused the building to be defective; <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT3';\">(3) In the event of defects, the warranty is provided by repair or subsequent delivery at the discretion of cherub-Systems UG. If the removal of the defect fails, the customer can, at his discretion, request a reduction in price or withdraw from the contract. <\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 16\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><span style=\"font-size: 11.000000pt; font-family: 'Arial'; font-weight: bold;\">\u00a7 6 Limitation of liability <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT3';\">In principle, cherub-Systems UG is only liable in cases of intent and gross negligence. cherub-Systems UG is also liable for negligent breach of obligations if this results in injury to life, body or health or if a guarantee or claims under the Product Liability Act are affected. cherub-Systems UG is also liable for the negligent violation of obligations, the fulfillment of which is essential for the proper execution of the contract, the violation of which endangers the achievement of the purpose of the contract and on whose compliance the customer regularly relies. In the latter case, however, cherub-Systems UG is not liable for unforeseeable damage that is not typical for the contract. cherub-Systems UG is not liable for slightly negligent breaches of other obligations. The above limitations of liability also apply to vicarious agents of cherub-Systems UG. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'Arial'; font-weight: bold;\">\u00a7 7 Retention of title <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT3';\">(1) cherub-Systems UG reserves ownership of the goods until all claims against the customer have been fulfilled, even if the specific goods have already been paid for. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT3';\">(2) The customer must immediately inform cherub-Systems UG of any compulsory enforcement measures by third parties against the reserved goods and hand over the documents necessary for an intervention; This also applies to impairments of any other kind. Regardless of this, the customer must inform third parties in advance of the existing rights to the goods. The customer will bear the costs of any intervention by the user if the third party is unable to reimburse them. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT3';\">(3) In the event of resale\/rental of the reserved goods, the customer assigns to cherub-Systems UG as security the claims against his customer arising from the above-mentioned transactions until all claims of cherub-Systems UG have been fulfilled. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT3';\">(4) If the reserved goods are processed, transformed or combined with another item, cherub-Systems UG immediately acquires ownership of the item produced. This is considered reserved goods. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT3';\">(5) If the value of the security exceeds the claims of cherub-Systems UG against the customer by more than 20%, cherub-Systems UG, at the request of the customer and at the discretion of cherub-Systems UG, shall have that of cherub-Systems UG to release the securities to which they are entitled to an appropriate extent. <\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 17\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><span style=\"font-size: 11.000000pt; font-family: 'Arial'; font-weight: bold;\">\u00a7 8 Final provisions <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT3';\">(1) German law applies to this contract. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT3';\">(2) The exclusive place of jurisdiction for all disputes arising from the contractual relationship between the customer and cherub-Systems UG is Freiburg im Breisgau, provided the customer is a merchant. <\/span><\/p>\n<p><span style=\"font-size: 11.000000pt; font-family: 'ArialMT3';\">(3) If a clause of this contract is ineffective, the validity of the other clauses of this contract remains unaffected.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Allgemeine Gescha\u0308ftsbedingungen der cherub-Systems UG (haftungsbeschra\u0308nkt) fu\u0308r den Bereich Managed Services \u00a7 1 Allgemeines und Geltungsbereich Die folgenden Allgemeinen Gescha\u0308ftsbedingungen (AGB) gelten fu\u0308r alle Gescha\u0308ftsbeziehungen zwischen dem Kunden und der cherub-Systems UG (haftungsbeschra\u0308nkt), Kaiser-Joseph-Str. 254, 79098 Freiburg im Breisbau (im Folgenden: cherub-Systems UG), im Bereich Managed Services. Kunden der cherub-Systems UG und im Sinne dieser [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"full-screen","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"on","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"off","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-1227","page","type-page","status-publish","hentry","entry"],"_links":{"self":[{"href":"https:\/\/cherub-systems.de\/en\/wp-json\/wp\/v2\/pages\/1227","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cherub-systems.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cherub-systems.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cherub-systems.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cherub-systems.de\/en\/wp-json\/wp\/v2\/comments?post=1227"}],"version-history":[{"count":26,"href":"https:\/\/cherub-systems.de\/en\/wp-json\/wp\/v2\/pages\/1227\/revisions"}],"predecessor-version":[{"id":1342,"href":"https:\/\/cherub-systems.de\/en\/wp-json\/wp\/v2\/pages\/1227\/revisions\/1342"}],"wp:attachment":[{"href":"https:\/\/cherub-systems.de\/en\/wp-json\/wp\/v2\/media?parent=1227"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}